Jodie Jackson, Jr.: 5 Keys to Creating a Patient-Centered Healthcare Culture

1. Building a culture centered on quality improvement and patient safety is not a single event or an immediate step. It’s a process.
2. Patient engagement and data that is accurate, reliable, timely, and actionable (ARTA) data is crucial for this transformation and culture change.
3. Care coordination must move from theory to practice.
4. Implement change from the top down, not expecting a bottom-up culture shift.
5. Data is important, but collecting measurements that are accurate and actionable is the ultimate goal.

Source: Primaris blog, September 10, 2019
Source URL: https://blog.primaris.org/5-keys-to-creating-a-patient-cente...

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