RAND Health Quarterly: 4 Recommendations to sites pursuing PCMH recognition

1. Start small, do not be afraid to fail, and recognize that change takes time.
2. Expect at least some resistance from patients or staff.
3. Work to build your staff's adaptive reserve.
4. Take advantage of opportunities to learn from others.

Notes: from an article entitled, "Patient-Centered Medical Home Implementation in Indian Health Service Direct Service Facilities," by Justin W. Timbie, Ammarah Mahmud, Christine Buttorff, and Erika Meza
Source: RAND Health Quarterly, October 11, 2018
Source URL: https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6183777/

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