Employer Benefit Communication And Support Regarding Health Coverage
Submitted By Anonymous, Created 07/08/2014 - 10:58
- 65% of employers communicate about health benefit enrollment only during open the enrollment period
- 60% of employers rely only on plan summary documents and enrollment forms to communicate benefit plan/account options
- 33% offer plan comparison tools and multimedia/ educational content
- 17% offer a recomendation engine based on personal data inputs
- When on the subject of employer benefit communications (clarity, depth, format, personalization and frequency), consumer ratings were consistently 20% lower than employer ratings
Source: Alegeus
Source URL: http://www.alegeus.com/resources/infographics/2014-consumer-...