Fact Based List:

Zack Budryk: 5 tips for hospitals in a consumer-driven market

  1. Disclose price and quality information to consumers- Only 25 percent of healthcare consumers obtain cost estimates from their providers
  2. Participate in health plan selection- Hospitals should examine whether or not they are actively communicating with consumers
  3. Work with local policies and regulations- Hospitals should assess how well laws align with their strategies as an organization
  4. Assess value and branding- Hospitals must remember the importance of being a trusted community institution
  5. Look at network contracting- Hospitals that aren't already preferred providers within health plan networks should determine what they must do to be included

Source: American Hospital Association
Source URL: http://www.fiercehealthcare.com/story/5-tips-hospitals-consu...