Fact Based List:

Mitch Rothschild- Top 5 Health Care Consumer Trends for 2014

  1. Wait Times Will Go Up- Over a million new people enrolled in the health care system in 2013, and many millions more are estimated to begin participating in 2014
  2. Patients Will Continue to Love Their Doctors- health care consumers are becoming more savvy about choosing a doctor with whom they can build a lasting relationship
  3. Urgent Care and Alternate Care Center Use Will Continue To Grow- Consumers have more options to choose from than just their primary care physician when they want or need to receive care
  4. More Online Appointments- In 2013 and about 20 percent of practices allow online appointment requests either through patient portals or online scheduling services
  5. Increase in the Power of Online Patient Reviews- In 2014, more will turn to online reviews for comparing doctors, just like we do for other purchase decisions

Source: Vitals
Source URL: http://spotlight.vitals.com/2014/01/top-5-health-care-consum...