Fact Based List:

Top Ten Major Metro Areas for Emergency Department Satisfaction

  1. Miami-Ft. Lauderdale (score - 87.0)
  2. Hartford, Conn. (score - 86.8)
  3. Indianapolis (score - 86.5)
  4. Columbus, Ohio (score - 86.4)
  5. Milwaukee (score - 86.2)
  6. New Orleans (score - 85.6)
  7. Boston (score - 85.6)
  8. Philadelphia (score - 85.6)
  9. Detroit (score - 85.3)
  10. Chicago (score - 85.2)

Source: Press Ganey Press Release, August 10, 2011
Source URL: http://www.pressganey.com/newsLanding/11-08-10/Top_10_Metro_...
Notes: Major Metro = 1 million+ population. Data from Press Ganey’s annual report on patient satisfaction in hospital emergency departments: based on a survey of more than 1.6 million patients treated at 1,908 hospitals nationwide between Jan. 1 and Dec. 31, 2010