Fact Based List:

2023: American Customer Satisfaction Index for Health Insurance

  1. Humana: 82 (out of 100)
  2. UnitedHealth: 78
  3. Aetna (CVS Health): 77
  4. Blue Cross Blue Shield: 75
  5. Centene: 75
  6. Kaiser Permanente: 73
  7. Cigna: 72
  8. All Others: 78

Source: American Customer Satisfaction Index LLC, October 2023
Source URL: https://www.theacsi.org/wp-content/uploads/2023/10/23oct_INS...