Experian: The State of Patient Access, 3 Takeaways

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Submitted By gmccalister, Created 05/18/2022 - 09:37

Nearly 16% of patients said viewing invoices, setting up payment plans, and making payments were “important” or the “most important” difficulties they experienced during a visit.
15% of patients said receiving accurate cost estimates before appointments and procedures were “important” or the “most important” pain points they experienced.
Most healthcare consumers (62%) say they’d take advantage of creative payment plans if they were available for large bill amounts.