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Fact Based List:
Healthgrades: 6 Themes of Positive-Sentiment Provider Evaluations, by percentage of responses mentioning them
Submitted By Charlene Ice, Created 03/11/2020 - 11:45
- Skill and Care Quality: 81%
- Bedside Manner: 63%
- Communication: 54%
- Staff: 35%
- Visit Time: 26%
- Wait Time: 15%
Source: Healthgrades and the Medical Group Management Association (MGMA)
Source URL: https://www.healthgrades.com/content/patient-sentiment-report
Notes: Of 2.4 million text comments on Healthgrades as of December 1, 2019, 95% of responses mentioned at least one of the above six themes.