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Fact Based List:
Change HC: 5 Takeaways from The Engagement Gap: Healthcare Consumer Engagement in 2017
Submitted By Anonymous, Created 10/06/2017 - 10:31
- Investment in consumer engagement is a top priority for 80% of payers
- Investment in consumer engagement is a top priority for 72% of providers
- 26% of provider investments last year tied to consumer-centric goals
- Less than 21% of consumers reported an improved experience
- 72% of consumers say their experience with providers and health plans hasn't improved or has worsened in the past 24 months
Source: PR Newswire
Source URL: http://www.prnewswire.com/news-releases/payers-providers-pat...