Ken Kaufman: 6 Tasks For Hospitals In 2016

1. Organizational Change - The emerging fee-for-value payment system demands changes in the most basic aspects of a hospital’s value proposition, structure, and process
2. Rigorous Cost Reduction - Our nation continues to struggle under the heavy burden of a financially unsustainable health care system
3. Contemporary Communication - Organizations that cannot communicate with their customers in a updated manner will fall further and further behind
4. New Consumer Relationships - For America’s hospitals, the new benchmarks for consumer relationships are Google and Amazon ­— not the hospital down the street
5. Enhanced Patient Experience - To remain relevant, hospitals will need to achieve constant and consequential improvement in the patient experience
6. A Time For Transformation - Leadership is a constant struggle to balance the tug of daily operations with the need to envision and execute strategy

Source: Hospitals and Health Networks
Source URL: http://www.hhnmag.com/articles/6907-ken-kaufmans-five-tasks-...