Fact Based List:

SHRM: Employee Experience Priorities Properties In Considering A Private Exchange

  1. Ease of use
  2. Experience and track record
  3. Employee communication support
  4. Portal integrated with claims care management
  5. Call center/Instant Chat capabilities
  6. Portal integrated with external provider

Source: Society For Human Resource Management
Source URL: http://www.shrm.org/Publications/hrmagazine/EditorialContent...