Top Ten Smaller Metro Areas for Emergency Department Satisfaction

1. Wichita, Kan. (score - 88.2)
2. Madison, Wis. (score - 87.4)
3. Grand Rapids, Mich. (score - 86.8)
4. Greenville, S.C. (score - 86.4)
5. Honolulu, Hawaii (score - 86.2)
6. Allentown-Bethlehem, Pa. (score - 85.8)
7. Dayton, Ohio (score - 85.8)
8. Toledo, Ohio (score - 85.7)
9. Stamford-Norwalk, Conn. (score - 85.7)
10. Baton Rouge, La. (score - 85.6)

Notes: Smaller Metro = less than 1 million+ population. Data from Press Ganey’s annual report on patient satisfaction in hospital emergency departments: based on a survey of more than 1.6 million patients treated at 1,908 hospitals nationwide between Jan. 1 and Dec. 31, 2010
Source: Press Ganey Press Release, August 10, 2011
Source URL: http://www.pressganey.com/newsLanding/11-08-10/Top_10_Metro_...

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