Fact Based List:

2010 Mail Order Pharmacy Ranking by Customer Satisfaction

Submitted by Clive Riddle on Wed, 09/22/2010 - 12:03


  1. Kaiser Permanente (score: 854)
  2. Express Scripts (score: 830)
  3. Humana RightsourceRx (score: 829)
  4. Prescription Solutions (score: 824)
  5. Medco (score: 804)
  6. Caremark Mail Service (score: 790)
  7. CIGNA Tel-Drug (score: 783)
  8. Prime Therapeutics (score: 778)
  9. Walgreens Mail Service (score: 757)
  10. Aetna Rx Home Delivery (score: 736)
  11. WellPoint NextRx (score: 735)
  12. Walmart Pharmacy Mail Service (score: 713)

Notes: Average satisfaction score for mail order segment was 814, out of a possible 1,000
Source: J.D. Power and Associates 2010 National Pharmacy Study, published by J.D. Powers and Associates
Source URL: http://businesscenter.jdpower.com/news/pressrelease.aspx?ID=...



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