Supermarket Pharmacy Ranking by Customer Satisfaction

1. Publix (score: 862)
2. Wegmans (scpre: 859)
3. Winn-Dixie (score: 853)
4. Hy-Vee (score: 850)
5. Hannaford (score: 828)
6. Jewel-Osco (score: 820)
7. Ralphs (score: 819)
8. Kroger (score: 816)
9. Albertsons (score: 813)
10. Fry's Food & Drug (score: 810)
11. Safeway (score: 798)
12. Stop & Shop (score: 796)
13. Vons (score: 792)
14. Giant (score: 791)
15. Giant Eagle (score: 790)

Notes: Average satisfaction score for supermarket segment was 824, out of a possible 1,000
Source: J.D. Power and Associates 2010 National Pharmacy Study, published by J.D. Powers and Associates
Source URL: http://businesscenter.jdpower.com/news/pressrelease.aspx?ID=...

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