Fact Based List:

Employee Benefit News: Top 10 Ways to Evaluate a PBM

  1. Competitive Pricing
  2. Exceptional Service
  3. Transparency
  4. Auditing and Measurement
  5. Member Education
  6. Provider Education
  7. Drug Adherence Programs
  8. Clinical Programs
  9. Flexibility and Creativity in Plan Design
  10. Expertise

Source: Laurie S. Miller, MBA, Employee Benefit News, August 1, 2011
Source URL: http://ebn.benefitnews.com/news/pharmacy-benefits-manager-pb...