Tracy Walsh: 5 Reasons Why Study May Underestimate the Benefits of Direct-to-Consumer Telehealth Services

1. The study's definition of direct-to-consumer telehealth isn't the industry standard.
2. The analysis fails to account for the majority of services delivered via direct-to-consumer platforms.
3. The study didn't assess utilization at urgent care centers.
4. The authors made questionable assumptions about the duration of telehealth visits.
5. The study is subject to a high degree of selection bias.

Notes: Health Data Management: https://www.healthdatamanagement.com/opinion/why-telehealth-study-may-underestimate-the-technologys-benefits