Fact Based List:
SBN Staff: 5 things CEOs should know about the latest health care technology
Submitted by Anonymous on Thu, 08/04/2016 - 15:38
- Integration = efficiency - The right health plan technology includes such things as ACA compliance and private exchange capabilities
- Communication is key - Health plan platform technology must now have smart communication capabilities baked into it
- Optimizing the user experience - Employees expect to be able to instantly access their HSA and this month’s wellness incentive, via the same platform anytime
- Emulating the ‘Amazon Effect.’ - Technology must now include capabilities such as easy-to-use cost-comparison and decision-support tools
- Tailored human engagement has reached a new level - Leading-edge technology partners are now employing customer service avatars and other voice recognition capabilities
Source: UPMC Health Plan
Source URL: http://www.sbnonline.com/article/five-things-to-know-latest-...
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