Mail Order Pharmacy Ranking by Customer Satisfaction

1. Kaiser Permanente (score: 854)
2. Express Scripts (score: 830)
3. Humana RightsourceRx (score: 829)
4. Prescription Solutions (score: 824)
5. Medco (score: 804)
6. Caremark Mail Service (score: 790)
7. CIGNA Tel-Drug (score: 783)
8. Prime Therapeutics (score: 778)
9. Walgreens Mail Service (score: 757)
10. Aetna Rx Home Delivery (score: 736)
11. WellPoint NextRx (score: 735)
12. Walmart Pharmacy Mail Service (score: 713)

Notes: (average score for all respondents: 814 out of 1,000 possible )
Source: J.D. Power and Associates, 2010 U.S. National Pharmacy Study. September 2010.
Source URL: http://businesscenter.jdpower.com/news/pressrelease.aspx?ID=...

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