J. Stephen Lindsey and Douglas D. Wetmore: 5 Ways to Grow Outpatient Volume

1. The most important factor in growing outpatient business is to engage the customer and solve their problems
2. Obtain usable and current market intelligence
3. Put an effective, innovative entrepreneur in charge of outpatient services
4. Provide the best customer service and be convenient for your customers
5. Develop real-time reports on volumes, opportunities and problems

Source: Becker's Hospital Review
Source URL: http://www.beckershospitalreview.com/hospital-management-adm...

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