Fact Based List:
Change HC: 5 Takeaways from The Engagement Gap: Healthcare Consumer Engagement in 2017
Submitted by Anonymous on Fri, 10/06/2017 - 10:31
- Investment in consumer engagement is a top priority for 80% of payers
- Investment in consumer engagement is a top priority for 72% of providers
- 26% of provider investments last year tied to consumer-centric goals
- Less than 21% of consumers reported an improved experience
- 72% of consumers say their experience with providers and health plans hasn't improved or has worsened in the past 24 months
Source: PR Newswire
Source URL: http://www.prnewswire.com/news-releases/payers-providers-pat...
List Ratings: |
Lists You Might Also Be Interested In
- AHIP Survey on Consumer-Directed Health Plans, 5 Takeaways
- Among Consumers who Used Direct-to-Consumer (DTC) Medical Services
- Lynne A. Dunbrack Top 10 predictions for connected health: Maximizing consumer engagement
- Zack Budryk: 5 tips for hospitals in a consumer-driven market
- Consumer Reports: 7 Surprising Drugstore Perks
Login or register to post comments