Fact Based List:

Change HC: 5 Takeaways from The Engagement Gap: Healthcare Consumer Engagement in 2017

Submitted by Anonymous on Fri, 10/06/2017 - 10:31


  1. Investment in consumer engagement is a top priority for 80% of payers
  2. Investment in consumer engagement is a top priority for 72% of providers
  3. 26% of provider investments last year tied to consumer-centric goals
  4. Less than 21% of consumers reported an improved experience
  5. 72% of consumers say their experience with providers and health plans hasn't improved or has worsened in the past 24 months


Source: PR Newswire
Source URL: http://www.prnewswire.com/news-releases/payers-providers-pat...



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