Opinion Based List:
8 Keys to Increasing Cost & Quality Consciousness in Consumers
Submitted by PayerFusion on Thu, 11/08/2012 - 17:06
- Ensure Consumers have a Vested Interest
- Provide Price and Quality Information
- Provide Information on Out-of-Pocket Costs & Show Benefit Application
- Show Total Costs and Components
- Highlight Ways to Save Money
- Educate Consumers on Medical Treatment Detail
- Engage Consumers to Manage Conditions and Control Costs
- Promote Awareness of Decision Support Tools
Notes: Driving consumer engagement with cost and quality information to encourage more affordable medical care decisions requires a proactive effort on the part of healthcare payers. Providing consumers with tools and information that assist in making prudent decisions will also empower consumers in attaining healthcare services and may even boost overall satisfaction with their benefits and outcomes. The following best practices aim to stimulate consumer consciousness of cost and quality when making decisions about their healthcare.
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